Return policy

Order Cancellation

We accept requests to cancel orders provided the products have not yet been shipped or entered the production stage. Once an order is successfully cancelled, you will receive a full refund. We cannot cancel orders if the products have already been shipped.

Returns (if applicable)

We accept returns. Customers have the right to request a return within 7 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition as when you received it (including the original packaging).

Refunds (if applicable)

Once we receive and inspect your return, we will notify you via email that we have received the item and inform you whether your refund request has been approved. If approved, we will process the refund, and the funds will be automatically credited to your credit card or original payment account within a few days.

Late or Missing Refunds (if applicable)

If you have not yet received a refund, please first carefully check your bank account. Next, contact your credit card issuer, as there is often some processing time before a refund is posted. Then, contact your bank, as there is also processing time involved before the refund appears in your account. If you have completed these steps and still have not received your refund, please contact us at [insert contact details here].

Please contact our customer service team (email: wangyuyao202607@163.com) to obtain the return address.